Citroën C5 Aircross

The reason: low resistance of the belt to the effects of motor oil, non-compliance with the specification of the oil and non-compliance with service intervals. There is stratification of the belt and clogging of the oil pump and filter with belt particles, which leads to oil starvation, and in the neglected case - to major repairs or engine replacement. Met after 40,000 to 100,000 km.

Breakdown of wet tooth belts of the HRM

The reason: low resistance of the belt to the effects of motor oil, non-compliance with the specification of the oil and non-compliance with service intervals. There is stratification of the belt and clogging of the oil pump and filter with belt particles, which leads to oil starvation, and in the neglected case - to major repairs or engine replacement. Met after 40,000 to 100,000 km. Removal cost: 30 000 – 130 000 rubles (replacement of the set of HRM with oil washing system); engine replacement – 600 000 – 800 000 rubles. # Excessive consumption of motor oil (oil slurry)

Cause: occurrence of piston rings and loss of elasticity of oil caps. It was found after 80,000 – 120,000 km. Cost of elimination: 60 000 – 120 000 rubles (extracting, replacing oil caps or repair of piston group). # # # Formation of intake valves

Reason: the feature of direct fuel injection. It was found after 80,000 – 120,000 km. Removal cost: 40 000 – 80 000 rubles. # Noise of the chain of the valve timing, especially after a cold start

Reason: stretching of the valve timing chain. Met after 200,000 km. Removal cost: from 20 000 rubles (work and parts). ## Failures and warnings about the malfunction of the hybrid system or battery, no transition to electric mode

Cause: software errors, failures of control modules or sensors. It was met after 50,000 – 100,000 km. Cost of elimination: diagnostics and reprogramming - 6 000 - 20 000 rubles; replacement of control unit - 30 000 - 50 000 rubles. # #

Symptoms: errors in the instrument panel, power reduction, nozzle clogging, failure of the pump or tank heater. Reason: crystallization of the AdBlue liquid, failure of the metering injector or electrical components of the system. It was found after 80,000 – 120,000 km. Removal cost: cleaning the system / replacement of the nozzle - 30 000 - 90 000 rubles; replacement of the AdBlue module in the collection - from 140 000 rubles.

The reason: clogging of the particulate filter, leading to increased resistance to exhaust gases, improper operation of the turbine and the engine transition to emergency mode. It was found after 80,000 – 120,000 km. Removal cost: 40 000 – 120 000 rubles (depending on the scope of work: cleaning or replacement of the particulate filter, repair or replacement of the turbine). # # Premature wear of the camshaft chain (valve timing)

Reason: high tension and design defect of the chain and tensioner, accelerated wear due to frequent engine starts (including when the Start-Stop system works). As part of the recall campaign, the manufacturer recommended replacing the 7 mm thick factory chain with a reinforced 8 mm chain. If you ignore the problem, there is a risk of a camshaft chain break (valve timing), which leads to critical damage to the HBC and engine. It was met after 100,000 – 150,000 km. Removal cost: replacement of the HRM chain kit - 30 000 - 60 000 rubles; in case of valve damage and the need for repair / replacement of the HBC - 60 000 - 120 000 rubles. # # Leakage of antifreeze

Reason: rubbing the pipes or leaking the EGR heat exchanger along the junction of the halves. Met after 150,000 km. Cost of elimination: heat exchanger - 10 000 - 20 000 rubles, replacement - 4 000 - 5 000 rubles; repair of pipes - from 2 000 rubles. # # Malfunctions of the AdBlue system

Reason: deformation of the pump built into the tank, crystallization of the AdBlue liquid at low temperatures. It was found after 70,000 – 110,000 km. Removal cost: 70 000 – 110,000 rubles (replacement of the AdBlue tank in the assembly or software shutdown of the system). # # Wear of the pump and rollers of the attachment belt

Reason: natural wear of components. It was met after 100,000 – 150,000 km. Cost of elimination: pump - from 10 000 rubles, rollers - from 2000 rubles per piece, work - from 5 000 rubles. # Fuel injectors

Reason: natural wear and tear. Met after 150,000 km. Removal cost: replacement of the nozzle - from 20 000 rubles per piece, work - from 3 000 rubles. # # Clogging of the particulate filter (DPF), forced regeneration, power drop

The reason: operation mainly in the urban cycle for short distances without periodic exit to the track for filter burning. Removal cost: DPF washing / cleaning - from 20 000 rubles; DPF replacement - from 60 000 rubles. # # Unstable idling, floating turns, vibration

Cause: malfunction of the mass air flow sensor (MAF), oxygen sensor or malfunction of the software calibration of the engine control unit (ECU). Cost of elimination: diagnostics and software update / sensor replacement - 10 000 - 40 000 rubles. # BVM6 (for engine 1. 2 PureTech)

Reason: wear of bearings or gears. Removal cost: from 10 000 rubles. # 6ML6C (for engines 1. 5 BlueHDI and 1. 6 THP)

The reason: wear of synchronizers, insufficient level of transmission oil or deterioration of its quality. Met after 120,000 - 150,000 km. Elimination cost: 25 000 – 50 000 rubles (replacement of worn synchronizers or gear selection mechanism); Oil replacement - from 3 000 rubles (including oil and filter). # # BVM6 / ML6C manual transmission

Cause: malfunction of the gearshift mechanism. Met after 80,000 km. Removal cost: replacement of the gearbox switching mechanism - from 5 000 rubles. # 6-speed automatic (Aisin TF-70SC / AT6)

The reason: oil contamination in the box, wear of friction disks, malfunction of solenoids. It occurred after 100,000 km (typically with untimely oil change). Removal cost: complete oil replacement with a filter - from 6000 rubles; repair of the hydroblock and replacement of solenoids - from 30 000 rubles; overhaul of the box - from 80 000 rubles. # 8-speed automatic EAT8 (Aisin AWF8F45/ TG-81SC / AT8)

The reason: software failures, the need to adapt / update the software of the transmission control unit, friction wear, oil pollution and clogging of the hydroblock and solenoid channels. It was found after 80,000 – 120,000 km. The cost of elimination: updating / adaptation of the software of the control unit - 9 000 - 20 000 rubles; oil and filter replacement - from 7 000 rubles; friction replacement - 40 000 - 70 000 rubles; replacement or overhaul of automatic transmission - 140 000 - 220 000 rubles. Reason: premature wear of the friction block of the hydraulic transformer and damage to the Teflon sealing rings with an aggressive driving style. It was met after 100,000 – 140,000 km. Removal cost: 70 000 – 130 000 rubles (repair and restoration of the hydraulic transformer with removal of the box). Reason: natural wear of components due to non-compliance with transmission oil replacement intervals. It was met after 100,000 – 150,000 km. Removal cost: 30 000 – 70 000 rubles (replacement of solenoids, repair of the hydroblock or its replacement depending on the degree of damage). # # All automatic machines (AT6/AT8)

The reason: wear of the coils of the semi-axes, damage to the sealing gaskets, weakening of the threaded joints. Met after 100,000 km. Cost of elimination: replacement of osteoils - from 3 000 rubles per piece; replacement of gaskets - from 2 000 rubles; elimination of leaks and oil addition - from 5 000 rubles. # Depreciation of the silent blocks of the front levers

It was found after 60,000 – 90,000 km. Cost of elimination: from 2 000 rubles per piece, from 1500 rubles per work. # Wear ball supports of the front levers

Met after 50,000 km. Cost of elimination: ball support - from 1,800 rubles, replacement work - from 2 000 rubles. # Depreciation of bearings of front depreciation racks

It was found after 60,000 – 90,000 km. Removal cost: 12 000 – 30 000 rubles (replacement of bearings with dismantling of racks). # # Depreciation of shock absorbers

It was found after 80,000 – 100,000 km. Cost of elimination: shock absorber front - from 6 000 rubles, rear - from 5 000 rubles; spring - from 7 000 rubles; work on replacement - from 4 000 rubles per axle. # # Incorrect operation of adaptive suspension (Progressive Hydraulic Cushions), hard drive

The reason: leakage of hydraulic fluid, wear of hydraulic buffers, failure of body level sensors. Met after 100,000 km. Cost of elimination: replacement of hydraulic buffer - from 8 000 rubles, diagnostics and replacement of sensors - from 5 000 rubles, work - from 6 000 rubles; 35 000 - 60 000 rubles (replacement of front or rear shock absorbers in a pair). # # Depreciation of hub bearings

The reason: natural wear, exposure to moisture and dirt, aggressive driving on uneven roads. It was found after 80,000 – 120,000 km. Removal cost: replacement of bearing - from 4 000 rubles per part, work - from 3 000 rubles, 18 000 - 30 000 rubles (replacement of the hub assembly assembly). # Uneven wear of brake pads (relevant for hybrid versions)

Reason: features of the regenerative braking system, causing an imbalance of load on the brake mechanisms. It was met after 40,000-50,000 km. Removal cost: 8 000 – 20 000 rubles (replacement of a set of brake pads with the service of guide calipers). # # Detachment of chrome coating on the exterior elements (moldings, labels, frames)

The reason: violation of the technological process of coating or exposure to aggressive external environments (reagents, high pressure washers). Met after 50,000-80,000 km. Removal cost: replacement of decorative element - from 2 000 - 10 000 rubles (depending on the detail). Chromium restoration - from 3,000 rubles per element; replacement of the part - from 8,000 rubles, work - from 2,000 rubles; 15 000 - 40 000 rubles (replacement of damaged elements or pasting with a protective film). # Extraneous sounds (squeaking) in the area of doorways and the rear shelf

The reason: friction of plastic and rubber elements of the interior trim, weakening of their fasteners. It was met after 60,000 – 100,000 km. Cost of elimination: noise insulation / gluing - from 3 000 rubles. # # Fogging of front LED optics and condensation formation inside the headlights

Reason: violation of tightness of seams of the headlamp body or clogging of optics ventilation valves. It was found after 40,000-80,000 km. Removal cost: 8 000 – 20 000 rubles (dismantling, drying and restoration of tightness of the headlamp case). # # Quick discharge of the battery (ACB) and disconnection of the Start-Stop system

Cause: failure (closed/opened sticking) of the power relay or soldering defect inside the BPGA power protection and control unit. Incorrect algorithm of operation of intelligent charging sensor battery (IBS) or software errors in the control unit of body electronics BSI. It was met after 40,000-70,000 km. Removal cost: 14 000 – 40 000 rubles. # # Hang, reboot or black screen multimedia system RCC / NAC and digital dashboard

The reason: failure in the software of the control unit multimedia or overheating of the processor at high load. It was met after 20,000-50,000 km. Elimination cost: 5 000 – 40 000 rubles (updating the firmware – the current version or reprogramming the unit, component repair or replacement of the unit). # # # Failures in the work of climate control

The reason: voltage surges, software errors of the control unit of the climate system or a malfunction of the sensors. Met after 50,000 km. Cost of elimination: computer diagnostics and repair of climate control - from 30 000 rubles (base cost of repair), flashing of the control unit - from 3000 rubles; replacement of the sensor - from 2000 rubles, work - from 1,500 rubles. # # Leakage of the refrigerant (Freon)

The reason: microcracks in pipelines or wear of seals. It was met after 50,000 – 100,000 km. Cost of elimination: diagnostics and refueling of the air conditioning system - from 20 000 rubles; refueling of the refrigerant - from 3 000 rubles; radiator flushing - from 3 000 rubles; search and elimination of leakage - from 3 000 rubles; replacement of the tube / sealer - from 4 000 rubles. #

Symptoms: incorrect distribution of air flows in the cabin or lack of warm air on one side. The reason: the breakdown of plastic tractors or failure of servo drives of the heater valves due to wear of plastic gears. It was found after 60,000 – 90,000 km.

Breakdown of wet tooth belts of the HRM

• There is stratification of the belt and clogging of the oil pump and filter with belt particles, which leads to oil starvation, and in the neglected case - to major repairs or engine replacement. Met after 40,000 to 100,000 km.
• Removal cost: 30 000 – 130 000 rubles (replacement of the set of HRM with oil washing system); engine replacement – 600 000 – 800 000 rubles.

Excessive consumption of motor oil (oil)

• Cause: occurrence of piston rings and loss of elasticity of oil caps. It was found after 80,000 – 120,000 km.
• Removal cost: 60 000 – 120 000 rubles (excavation, replacement of oil caps or repair of the piston group).

Failures and warnings of malfunction of the hybrid system or battery, no switch to electric mode

• Cost of elimination: diagnosis and reprogramming - 6 000 - 20 000 rubles; replacement of the control unit - 30 000 - 50 000 rubles.

AdBlue system malfunctions

• Symptoms: errors in the instrument panel, power reduction, nozzle clogging, failure of the pump or tank heater.
• Elimination cost: cleaning the system / replacement of the nozzle - 30 000 - 90 000 rubles; replacement of the AdBlue module in the collection - from 140 000 rubles.

Turbine

• Removal cost: 40 000 – 120 000 rubles (depending on the scope of work: cleaning or replacement of the particulate filter, repair or replacement of the turbine).

Premature wear of the camshaft chain (valve timing)

• Reason: high tension and design defect of the chain and tensioner, accelerated wear due to frequent engine starts (including when the Start-Stop system works).
• If you ignore the problem, there is a risk of a camshaft chain break (valve timing), which leads to critical damage to the HBC and engine. It was met after 100,000 – 150,000 km.
• Removal cost: replacement of the HRM chain kit - 30 000 - 60 000 rubles; in case of valve damage and the need for repair / replacement of the HBC - 60 000 - 120 000 rubles.

Antifreeze leak

• Reason: rubbing the pipes or leaking the EGR heat exchanger along the junction of the halves. Met after 150,000 km.
• Cost of elimination: heat exchanger - 10 000 - 20 000 rubles, replacement - 4 000 - 5 000 rubles; repair of pipes - from 2 000 rubles.

AdBlue system malfunctions

• Elimination cost: 70 000 – 110,000 rubles (replacement of the AdBlue tank in the collection or software shutdown of the system).

Wear of the pump and rollers of the belt of attachments

• Reason: natural wear of components. It was met after 100,000 – 150,000 km.

Fuel injectors

• Reason: natural wear and tear. Met after 150,000 km.
• The cost of elimination: replacement of the nozzle - from 20 000 rubles per piece, work - from 3 000 rubles.

Particulate filter clogging (DPF), forced regeneration, power drop

• Cost of elimination: DPF washing / cleaning - from 20 000 rubles; replacement of DPF - from 60 000 rubles.

Unstable idling, floating revolutions, vibration

• Cause: malfunction of the mass air flow sensor (MAF), oxygen sensor or malfunction of the software calibration of the engine control unit (ECU).
• Cost of elimination: diagnostics and software update / sensor replacement - 10 000 - 40 000 rubles.

BVM6 (for 1.2 PureTech engine)

• Reason: wear of bearings or gears. The cost of elimination: from 10 000 rubles.

6ML6C (for 1.5 BlueHDI and 1.6 THP engines)

• Reason: wear of synchronizers, insufficient level of transmission oil or deterioration of its quality. It was met after 120,000-150,000 km.
• Removal cost: 25 000 – 50 000 rubles (replacement of worn synchronizers or gear selection mechanism); oil change – from 3 000 rubles (including oil and filter).

ISB BVM6/ML6C

• Cause: malfunction of the gearshift mechanism. Met after 80,000 km.
• The cost of elimination: replacement of the gearbox switching mechanism - from 5 000 rubles.

6-speed automatic (Aisin TF-70SC / AT6)

• The reason: oil contamination in the box, wear of friction disks, malfunction of solenoids.
• The cost of elimination: a complete replacement of oil with a filter - from 6000 rubles; repair of the hydroblock and replacement of solenoids - from 30 000 rubles; overhaul of the box - from 80 000 rubles.

8-speed automatic EAT8 (Aisin AWF8F45/TG-81SC/AT8)

• The reason: software failures, the need to adapt / update the software of the transmission control unit, friction wear, oil pollution and clogging of the hydroblock and solenoid channels. It was found after 80,000 – 120,000 km.
• The cost of elimination: updating / adaptation of the software of the control unit - 9 000 - 20 000 rubles; oil and filter replacement - from 7 000 rubles; friction replacement - 40 000 - 70 000 rubles; replacement or overhaul of automatic transmission - 140 000 - 220 000 rubles.
• Reason: premature wear of the friction block of the hydraulic transformer and damage to the Teflon sealing rings with an aggressive driving style. It was met after 100,000 – 140,000 km.
• Removal cost: 70 000 – 130 000 rubles (repair and restoration of the hydraulic transformer with removal of the box).
• Reason: natural wear of components due to non-compliance with transmission oil replacement intervals. It was met after 100,000 – 150,000 km.
• Removal cost: 30 000 – 70 000 rubles (replacement of solenoids, repair of the hydroblock or its replacement depending on the degree of damage).

All automatics (AT6/AT8)

• The reason: wear of the coils of the semi-axes, damage to the sealing gaskets, weakening of the threaded joints. Met after 100,000 km.
• The cost of elimination: replacement of oil oils - from 3 000 rubles per piece; replacement of gaskets - from 2 000 rubles; elimination of leaks and oil addition - from 5 000 rubles.

Wear of bearings of front depreciation pillars

• Removal cost: 12,000 – 30,000 rubles (replacement of bearings with dismantling of racks).

Incorrect operation of adaptive suspension (Progressive Hydraulic Cushions), hard drive

• The reason: leakage of hydraulic fluid, wear of hydraulic buffers, failure of body level sensors. Met after 100,000 km.
• The cost of elimination: replacement of the hydraulic buffer - from 8 000 rubles, diagnosis and replacement of sensors - from 5 000 rubles, work - from 6 000 rubles; 35 000 - 60 000 rubles (replacement of front or rear shock absorbers in a pair).

Wear of landing bearings

• The reason: natural wear, exposure to moisture and dirt, aggressive driving on uneven roads. It was found after 80,000 – 120,000 km.
• Cost of elimination: replacement of bearing - from 4 000 rubles for a part, work - from 3 000 rubles, 18 000 - 30 000 rubles (replacement of a hub assembly in the collection).

Uneven wear of brake pads (relevant for hybrid versions)

• The cost of elimination: 8 000 – 20 000 rubles (replacement of a set of brake pads with the service of guide calipers).

Detachment of chrome coating on the elements of the exterior (moldings, nameplates, frames)

• Removal cost: replacement of decorative element - from 2 000 - 10 000 rubles (depending on the detail).
• Chromium restoration - from 3,000 rubles per element; replacement of the part - from 8,000 rubles, work - from 2,000 rubles; 15 000 - 40,000 rubles (replacement of damaged elements or pasting with a protective film).

Quick battery discharge (ACB) and shutdown of the Start-Stop system

• Cause: failure (closed/opened sticking) of the power relay or soldering defect inside the BPGA power protection and control unit.

Freeze, reboot or black screen of RCC/NAC multimedia system and digital dashboard

• Elimination cost: 5 000 – 40 000 rubles (updating the firmware – the current version or reprogramming the block, component repair or replacement of the block).

Failures in climate control

• The reason: voltage surges, software errors of the control unit of the climate system or a malfunction of the sensors. Met after 50,000 km.
• Cost of elimination: computer diagnostics and repair of climate control - from 30 000 rubles (base cost of repair), flashing control unit - from 3 000 rubles; replacement of the sensor - from 2 000 rubles, work - from 1,500 rubles.

Refrigerant leak (Freon)

• The reason: microcracks in pipelines or wear of seals. It was met after 50,000 – 100,000 km.
• The cost of elimination: diagnosis and refueling of the air conditioning system - from 20 000 rubles; refueling of the refrigerant - from 3000 rubles; radiator flushing - from 3000 rubles; search and elimination of leakage - from 3 000 rubles; replacement of the tube / sealer - from 4 000 rubles.

Climate control dampers

• The reason: the breakdown of plastic tractors or failure of servo drives of the heater valves due to wear of plastic gears. It was found after 60,000 – 90,000 km.
• The cost of elimination: 15 000 – 40 000 rubles (replacement of the servo-drive of the valves with partial parsing of the front panel).

Noise from the fan of the heater in the first minutes of work, especially at low temperatures

• The problem is typical for cars produced before the end of April 2019.
• The cost of elimination: 8 000 – 40 000 rubles (replacement of the oven motor in the collection).

Failure of air conditioner compressor

• Reason: wear of the bearing, malfunction of the electromagnetic clutch, lack of lubrication, dirt entering the system, natural wear. It was found after 80,000 – 100,000 km.
• Removal cost: replacement of the clutch - from 5 000 rubles; repair / replacement of the compressor - from 20 000 rubles.

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